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We specialize in making you, our customer’s mind at ease with whichever project you have decided to undertake.
Ensure your technicians are in the right place, at the right time, with the right parts.
Having immediate access to up-to-date customer contact and equipment information, service notifications, as well as suggested parts will improve your customer experience, reduce callbacks and optimize your service call process.
Efficient and simple contract management ensure renewals, updates, and cancellations are properly maintained.
Biztech Software tracks all contracts for you so renewals, updates and cancellations are properly maintained. This automatic organization process keeps your contacts up to date and eliminates lost revenues.
Easily create sales orders and invoices with automatically generated customer, quantity or special pricing.
No matter the type of contract (maintenance or time and material) Miracle Service ensures all open invoices are tracked and month-end invoices are automatically sent to your customers.
Automate with field service software and keep track of which equipment in your service base is due for preventative maintenance.
Your dispatcher will be able to access what preventative maintenance is due, and whether it’s covered by a contract, so it can be scheduled at the same time as a service call, increasing efficiency and customer satisfaction.
Optimize your parts inventory and make sure you have the right part for each job on hand.
Service technicians need ready access to the right parts to be effective. But an overstocked warehouse can become a strain on your financial resources. A balance between parts supply and demand is key – a balance easily achieved through Miracle Service.
Quickly generate valuable technician, customer, equipment and service contract profitability analysis.
Comes with over 130 standard reports to give you the information you need – even export to PDF, Excel or Word formats.
The solution for managing, finding, and tracking electronic documents.
In today’s information-intensive environment, Document Manager provides you with the convenience of storing electronic files and images directly within Miracle Service.
Call Service platform has a diverse amount of employees that are equipped with the knowledge to provide you with the assistance you need to make your project successful with your goals and visions. With the expertise software we are able to offer,