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+91 7359-22-0007
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+91 278-664-1022
+91 7359-22-0007
On Call Services

On Call Services

We specialize in making you, our customer’s mind at ease with whichever project you have decided to undertake.

  • Lifestyle Management & Concierge Companies
  • Decorators & catering services
  • Laundry services
  • Appliance repairs
  • Baby Sitters
  • Housekeeping services
  • Plumbing Services
  • Electrical services
  • Pest controls
  • Mobile repairs
  • Event Planners
  • Travel Agents
  • Property Management Companies
  • HR Benefits soft service
  • Hospitals & other sort of business
Services like
Scheduling

Scheduling

Ensure your technicians are in the right place, at the right time, with the right parts.

Having immediate access to up-to-date customer contact and equipment information, service notifications, as well as suggested parts will improve your customer experience, reduce callbacks and optimize your service call process.

Benefits

  • Book a service call in seconds, increasing efficiency
  • Improves the customer experience
  • Reduces risk of callbacks

Service Contract Management

Efficient and simple contract management ensure renewals, updates, and cancellations are properly maintained.

Biztech Software tracks all contracts for you so renewals, updates and cancellations are properly maintained. This automatic organization process keeps your contacts up to date and eliminates lost revenues.

Benefits

  • Automatic organization eliminates lost revenues
  • See complete financial terms and conditions of each contract
  • See each item under contract, including service history, billing information, renewals, items included, labor, travel and more
  • In one click generate profitability analysis for each item, or an entire service
  • Multiple items under contract can be consolidated into one invoice to simplify the billing process for both you and the customer
Service Contract Management
Billing Management

Billing Management

Easily create sales orders and invoices with automatically generated customer, quantity or special pricing.

No matter the type of contract (maintenance or time and material) Miracle Service ensures all open invoices are tracked and month-end invoices are automatically sent to your customers.

Benefits

  • Save time creating sales orders and invoices
  • Never miss an invoice date
  • Never lose service call invoices that may get lost between service calls and invoicing
  • Improve administrative efficiency

Preventative Maintenance

Automate with field service software and keep track of which equipment in your service base is due for preventative maintenance.

Your dispatcher will be able to access what preventative maintenance is due, and whether it’s covered by a contract, so it can be scheduled at the same time as a service call, increasing efficiency and customer satisfaction.

Benefits

  • Increases efficiency by providing automated, up to date maintenance information
  • Increases customer satisfaction and maintains a positive customer relationship
Preventative Maintenance
Inventory Management

Inventory Management

Optimize your parts inventory and make sure you have the right part for each job on hand.

Service technicians need ready access to the right parts to be effective. But an overstocked warehouse can become a strain on your financial resources. A balance between parts supply and demand is key – a balance easily achieved through Miracle Service.

Benefits

  • Improve first call success rates by having the right inventory on hand
  • Accurately monitor parts usage
  • Reduce overhead costs

Reporting

Quickly generate valuable technician, customer, equipment and service contract profitability analysis.

Comes with over 130 standard reports to give you the information you need – even export to PDF, Excel or Word formats.

Benefits

  • Quickly generate valuable technician, customer, equipment and service contract profitability analysis
  • Scrutinize your entire operation – profitability, performance & productivity
  • Export data to PDF, Word, CSV and Excel
  • Improve decision making with clear and comprehensive status reports
Reporting
Document Manager

Document Manager

The solution for managing, finding, and tracking electronic documents.

In today’s information-intensive environment, Document Manager provides you with the convenience of storing electronic files and images directly within Miracle Service.

Benefits

  • Works with your current business processes without compromising the integrity of any existing electronic Document Management.
  • Attach files to service tickets, contracts, equipment, customers and sales orders.
  • Great for deficiency reports, equipment, images, damaged equipment photos, calibration reports or virtually any type of document you choose.

Call Service platform has a diverse amount of employees that are equipped with the knowledge to provide you with the assistance you need to make your project successful with your goals and visions. With the expertise software we are able to offer,

On Call Services

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